Boots & Crampons Pvt. Ltd. (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring transparency regarding how your personal information is collected, used, stored, and safeguarded.
This Privacy Policy applies to all users of the website https://bootsandcrampons.com/ and to all participants registering for treks, expeditions, mountaineering programs, training courses, rentals, or purchasing any products/services offered by the Company.
By accessing our website or registering for any service, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
We may collect the following categories of information:
Including but not limited to:
Full name
Phone number
Email address
Residential address
Date of birth
Nationality
Government-issued identification documents (Aadhaar, Passport, Visa, etc.)
For operational and safety purposes, especially during high-altitude activities, we may collect:
Medical history
Existing health conditions
Allergies
Fitness and physical readiness information
Blood group
Emergency contact information
Insurance details (where applicable)
Such information is collected strictly for participant safety, emergency response, and expedition management.
We may collect:
Billing details
Transaction references
Payment confirmations
Payments are processed through secure third-party payment gateways. The Company does not store complete debit/credit card information on its servers.
When you access our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited
Access times
Referral sources
Cookies and analytics data
Your information may be used for the following purposes:
Processing registrations and bookings
Managing treks, expeditions, and logistics
Obtaining permits and complying with legal/government requirements
Coordinating transportation and accommodation
Ensuring participant safety and emergency preparedness
Communicating updates, schedules, and operational notices
Providing customer support
Improving website functionality and user experience
Internal record keeping and administration
Sending promotional or marketing communication (only where consent is provided)
We may share necessary information with trusted third parties strictly for operational, legal, or safety purposes, including:
Trek leaders and expedition staff
Local operators and guides
Government authorities for permits and compliance
Insurance providers
Emergency rescue and evacuation agencies
Transportation and accommodation partners
Payment gateway providers
Technical and website service providers
We take reasonable measures to ensure such third parties handle data responsibly; however, we are not responsible for actions beyond our reasonable control.
We implement commercially reasonable technical and organizational safeguards to protect personal information against:
Unauthorized access
Loss or theft
Misuse
Disclosure or alteration
However, no online transmission or electronic storage method is completely secure. Accordingly, the Company cannot guarantee absolute security of information.
By registering for any trek, expedition, training program, or service, you:
Consent to the collection and processing of your personal information
Consent to the use of sensitive medical information for safety purposes
Acknowledge that necessary data may be shared with operational and emergency partners
Consent to communication through email, phone calls, SMS, or messaging applications such as WhatsApp
We retain personal data only for as long as reasonably necessary for:
Operational purposes
Safety and emergency records
Legal and regulatory compliance
Accounting and taxation requirements
Resolving disputes and enforcing agreements
The retention period may vary depending on the nature of the information and applicable legal obligations.
Our website may use cookies and similar technologies to:
Improve website functionality
Enhance user experience
Analyze website traffic and usage trends
Store user preferences
Users may disable cookies through browser settings; however, some website functionality may be affected.
Subject to applicable laws, users may:
Request access to their personal information
Request correction of inaccurate or incomplete data
Withdraw consent for promotional communications
Request deletion of certain personal information where legally permissible
To exercise these rights, users may contact the Company using the contact details provided below.
The website may contain links to third-party websites or services.
The Company is not responsible for:
Privacy practices of external websites
Content hosted on third-party platforms
Security or handling of information by external services
Users are advised to review the privacy policies of such third-party websites independently.
To the maximum extent permitted by law, the Company shall not be liable for:
Unauthorized access caused by circumstances beyond its control
Cyberattacks or data breaches affecting third-party providers
Loss of data due to technical failures
Misuse of information not resulting from the Company’s negligence
Our services are not directed toward children without parental or guardian consent.
Where participation involves minors, consent from a parent or legal guardian may be required.
For international expeditions or operations involving overseas service providers, personal information may be processed or shared outside India where reasonably necessary for expedition management and logistics.
By using our services, you consent to such transfers where applicable.
The Company reserves the right to modify or update this Privacy Policy at any time.
Updated versions shall be posted on this page with the revised effective date.
Continued use of the website or services after such updates constitutes acceptance of the revised Policy.
Boots & Crampons Pvt. Ltd.
Website: https://bootsandcrampons.com/
Email: mailbootscrampons@gmail.com
Phone: +91 9000 603 444
Last Updated: 5th May 2026
